Return, Refund & Cancellation Policy

Customized Products

As all our products are personalized specifically for you, customized orders are generally non-returnable and non-refundable.

Damaged Products

If your order arrives damaged, please contact us on WhatsApp as soon as possible. Share clear photos or videos of the product along with the packaging to help us review the issue quickly.

Wrong or Defective Product

If you receive a wrong or defective product due to an error on our part, please contact us on WhatsApp. We will review the issue and take appropriate action to resolve it.

Cancellation

Once customization or production has started, orders cannot be cancelled or refunded.

Refunds

If a refund is approved after review, it will be processed via the original payment method or any other mutually agreed method. Refund processing timelines may vary depending on the payment provider.